Rescheduling a Pickup
IF YOU CANNOT MAKE A PICKUP...
You may send a friend, neighbor, etc. to pick up for you—this is the easiest option for the farm.
IF YOU CANNOT SEND SOMEONE...
You may reschedule with 48 hours notice via email—no calls or texts. The make-up must take place within three weeks of the original date. Rescheduling options are:
IF YOU MISS A PICKUP...
Sorry, but a missed pickup is just that—a missed pickup.
Yes, it does happen, but not to worry, that's why we have Pickup Insurance (see over).
AFRAID OF MISSING A PICKUP?
Pickup Insurance keeps you covered.
Pickup Insurance is recommended for members who occasionally/frequently find themselves running late or forgetting about pickup. When you sign on, farm staff will automatically pack up your share if you haven't arrived by 30 minutes prior to closing. Your share will be stored in an accessible, shaded (non-refrigerated) location, and you'll have 48 hours to claim it.